While i was insured i never had a issue always had good service but I just left this insurance company as every year their price would increase even with my miles bonus. I decided to go eslewere and i saved £50 a month going esle were. So i have asked for weeks for my proof of no claim bonus and they still haven't sent it and my new insurance company needed it today ! So when i contact these lot again for it they said tell my new insurance company to call them and they will confirm my no claim bonus. When i said why hasn't it been emailed its been over 48hours since my policy cancelled with them,they said they don't know and they are closed over weekend so it will be sorted monday. So backwards and alot of hassle just leaving all I want is my proof and to leave and let go of this insurance company!!