Been a customer for a number of years. renewed my insurance and paid in full. I called back the next day to change my address. I was told it needed to go to the under writers and I would get a call back within 1hr - no call! I called back the following day to be told that the underwriter wouldn't approve the insurance due to my address being a new post code and they didn't have any data on the area and had cancelled my policy the day before - Yes cancelled it. No one called me to tell me they had cancelled this I had been driving around unaware that I wasn't insured. Completely let down by Kwikfit and will not be returning to them. Currently waiting for my money to be refunded back to me.