Absolute crooks!
Filled out all of my details through one of the price comparison sites, got a very favorable quote from Masterquote which I duly signed up for.
Over the Christmas break they emailed me requesting proof of no claims, I was not checking my email during this period but once back in the office I sent them my no claims proof immediately but was still told my premium would be bumped up by £400 pounds!!
Whilst posting my no claims on their website I noticed they had not recorded my telephone number. I amended these details and was then told I would be charged £30 for the privilege.
A few days later I received a letter of cancellation as they were claiming I had not declared all of my recent claims, which I categorically disputed, only a fool would not declare these as they obviously visible to them.
After being offered the option to continue cover at a once again greatly inflated premium I told them to carry on with the cancellation and moved my policy to another company with not issues what so ever.
Over the weekend I received a letter of confirmation of settlement, including a £75 charge for early cancellation, more thievery. The letter stated that I had 14 days from receipt to pay and yet on the following Tuesday I was being chased for payment.
7 years ago
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