This company is rubbish, falls with my bike, they didn't give me any assistance, it was a terrible headache, then they gave me a spare bike, this bike was defective, it took 10 days to change the bike, today they sent me a fine from this 2019 bike, saying that if I don’t pay they’ll take me to court, this company was just a problem in my life, after I switched to Zego, I never had a problem again, so if you are looking for decent insurance , go to zego or any other, because this one is garbage. Telephone service It is a disgrace, and the service is terrible, just to charge the monthly fee they are excellent, in short, do not fall for this company you will regret it