The customer service was as ever, polite and efficient for my motorcycle insurance renewal. I started with MCE because they are so competitive. I am staying with them because their customer service team are knowledgeable and helpful when I call. I had a question about winter garage storage which was answered in lucid plain English, that one can understand. I know MCE are brilliant on line with their easy log in. This is good if you want to check through your policy and insurance certificate in detail. But I prefer to talk to professional, if one has a question.