It took several calls over 3 days to get through to the renewals team. The system just kept me waiting with no indication of where I was in the queue or how long I would be waiting. The person I did eventually speak to had technical difficulties with the computer, so put me on hold, and the line went dead! When I called back 5 minutes later, the renewal price had gone up! I was told that 'that's what happens' and there was nothing that they could do about it. Not a great experience.
3 years ago
MCE Insurance has a
4.0
average rating
from
5,332
reviews
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