Overall shockingly poor! May offer cheap prices but good forbid you ever have to claim, staff rude, confrontational and lack any degree of professionalism. They are a business that lacks integrity and have some particularly predatory practices. Deliberately collect monthly premiums via unpredictable direct card charges instead of direct debit like every other reasonable business in this day and age so that if you change your card for any number of valid reasons they’ll be unable to take payment for which they can then slap a £30 default charge even if the payment is made mere moments after the initial attempt. Professional money grubbers with a business model and practices reflecting that money first, customer experience last ethos.