Poor customer service they cancelled my policy due to underwrighter going into administration, still no refund 6 weeks later, gave them the benefit of the doubt and took out a new policy with them, they didn't add pillion cover despite being asked to and now want me to pay £89 to rectify their mistake, if policy cancelled I will receive a refund of £14 on a policy I paid £190 for 5 weeks ago after their charges they also charge an admin fee of £72 for any changes which is extortion as often changes are a legal requirement, a bunch of crooks steer clear as it turns out most positive reviews are fake left by staff I will definitely never use them again