Missed my renewal. This made life difficult as all documents from old policy were no longer on portal, so a phone call it was.. looked up the number on the net, called the number, told me number wasn't used call blar blar, £8 that cost. Then received a message telling me MCE's number is blar blar, £3 that cost to receive (didn't even know text could do that) took a policy out with MCE before i noticed the charges on my phone. gutted. when i cast my mind back, i also had a £17 phone call to MCE 5 years ago when i made changes to my policy. There's just no need. No problems with the policy.