Worst Insurance company ever... my car was hit from back, bumper and rear door with lights smashed.. hire vehicle was promised on day 1 but not been provided as of yet.. today is 9th day since accident and no one has ever rang me to arrange a car assessment, no hire vehicle provided and the worst thing is no one ever calls u back.. I have to keep on calling them and never get any satisfactory reply to any of my queries.. all they promise is a call back which never happens... Basically this company is a fraud and doesn't give a damn about their clients.. Never ever go with them..