As an existing customer you would expect good service when renewing your policy. Not the case. After setting up my renewal, which i thought was excessively high, i went on "gocompare" to see if this was generally market value.I found a cheaper quote, by nearly £300, with you (MCE) !!! Called to voice my concern and basically had to cancel my policy then renew with the on line quote. To add insult to injury you tried to charge me £60 to cancel my policy then renew it with you again! Terrible customer service.
7 years ago
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