My experience from the sales team was absolutely terrible. As soon as he took my payment he hung up on me without telling me my policy number leaving me to call back Coustmer service to find out the policy number myself. The person who sold me this policy couldn't explain to me about legal services and had no idea and knowledge whatsoever. Moreover he tried to bump up the price from my previous quote from the exact same company making me feel like I had the best offer and giving me £25 off personal discount if I get it from him. I personally didn't get the best experience from the quote I got from this company.