I failed to get a reminder that my insurance was due to expire. Only informed after the policy expired. Renewed (didn't have time to shop around) with a 28% increase in premium though bike and I now older and both worth less. Despite 3 emails and logging onto portal still did not get the new documents until lengthy phone call today. Call centre staff are always helpful and courteous but I get the impression they are as frustrated as I am with their computer systems. I'll be shopping around again next year as this problem happened last year too.
6 years ago
MCE Insurance has a
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