Initially tried taking policy out over the phone. Was on for much longer than necessary as ended up with an advisor that didn't know what they were doing and had to 'go speak to his manager' several times. All in all I did take policy out but had to do it online post call due to the incompetence of advisor. Plus I have just received my phone bill to find that the call has resulted in costing almost £20!?! Seriously not happy and with hind sight would have gone with a diffent company as would have been cheaper if factoring in the cost of call!
6 years ago
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