Renewal letter has no price, directs you online to get a quote. Went online and even though you are an existing customer you have to go through all questions like you are new customer. Called up to get a quote, told it was based on same details as last year and were they all still valid. The price given was for a different excess level from the previous year. Was also more interested in talking about the monthly payment option even though I had already said I would not be interested in that.
5 years ago
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