Waited until I had confirmation of payment before contacting MCE,regarding not having received policy documents.It then came to light that the policy I had taken out with them was in my sons name (he had scooter insurance with them 16 years ago when he was 16 and living at home,now married with 2 kids and a mortgage ).policy details and 18 PENCE CHARGED TO MY CARD ! ! it's obviously not the amount ,but the principle,it was their admin. error.Made my feelings known but 'my manager ' insisted the wanted their 18p !
5 years ago
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