This company is a disgrace. I've been trying to retrieve my excess from them after an accident with their customer. 3w months on and despite numerous phone calls and emails from myself and my own insurer and broker I have had no response from them whatsoever. I've rung up £40 in phone charges only to get passed from pillar to post and end up with a recorded message saying to email them, which I have and still no reply. Frustrated beyond belief, next step financial ombudsman.
5 years ago
MCE Insurance has a
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