I have been a customer for 5 years and insured a second bike last year. I got a quote of Bike Insurer for this years insurance with MCE which I was happy with. I then contacted MCE to go ahead with this and the price was £100 more than previously quoted on Bike Insurer. I asked why this was and wasn't given a straight answer. As this new quote (on phone) was only £20 more than the next cheapest quote I went ahead to avoid the hassle of changing companies . I don't see how an insurance company who I have never used can insure me cheaper than one I've been with for 5 years. I will be changing insurance company next time round.