The on-line quotation form was straightforward to complete. Bought policy but received no email confirmation. Logging into system to view documents took 2 days before my ID was recognised. The policy document pdf was initially blank. On-line chat sorted that very quickly. Then wanting to change details - tried calling and on hold for 12 minutes, no answer. Voice recording suggested the web On-line chat. Tried that - got an answer but still need to make call. This time on hold for 24 mins and still no answer. Not got through yet to make needed amendments.
4 years ago
MCE Insurance has a
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