Was left on hold for 70 minutes waiting for an agent.
Eventually spoke with someone on chat (while still holding), who said they weren’t actually busy. He arranged for a call back from them. No apologies from the call handler when I said what had happened.
Their customer service leaves A LOT to be desired!
Call handlers always seem quite put out over the phone.
2/10
4 years ago
MCE Insurance has a
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average rating
from
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