Clicked through from Comparethemarket.com to pay as the quote was cheapest by some margin, however, the payment process failed and left me with a blank screen. As I was wanting to ride the bike away immediately, I called the telephone number to check, the voice-recording said they were open and I selected the correct option for new sales. I was then on hold for 25 mins (with the seller waiting!) until I tried the on-line chat and was then told that "Sales are not in on Sundays" and the online agent could not help! In the end, I had to start a new quote from scratch directly on the MCE website and then finally managed to pay the premium. All-in-all, it took about 90 mins of messing about to do what should have taken 5 mins! Not a good first impression...