They are so expensive and their so called insurance payouts are ridiculously low. An utter rip off. I will never use them again but unfortunately need to carry on as I’ve been with them 13 years. They now charge me SO much a month as my pet is 13. I’ve had to claim £604 recently - they’ve given me £177 of that claim back. This is only my 2nd claim in 13 years. Never again.
