THE WORST CAR INSURANCE IVE EVER HAD. For starters they needed a lot of additional information on other named drivers which I had never had to do before. Every time I rang I seemed to be on the phone to the same guy who was just rude. I needed to cancel my car insurance as I had sold my car. Just over £100 to cancel which included the cancellation fee (fine) but a loss of earnings fee??? Never in all my time of driving nor anyone I know have had to pay a loss of earnings fee. I appreciate there is a cancellation fee as there is with most if not all insurance providers, but loss of earnings is just a complete lie. He argued on the phone when we questioned this which is not professional in the slightest. I’m convinced NCI is owned by this one guy sat in his parents box room. Never again will I use them and wish I had read reviews. All my insurance providers have been great especially 1st central, you can do everything online. DO NOT USE THESE THEY STEAL YOUR MONEY AND SHOULD BE SHUT DOWN