Not even worthy of one star! Threatening to cancel my policy after one journey! I had explained it was a new vehicle and different fuel type to my previous so may not be used to it and I was assured that they were lenient with the first few journeys. CLEARLY NOT!!! After checking more reviews online which stated policies had been cancelled and poor notification methods I decided to beat them too it and cancel my policy before they did! Was on the phone for no longer than a minute minimal information taken. 19 days later still no refund. Called to chase this up as I have been poorly and unable to contact them. Was put on hold for 30 minutes!!! In the finish turns out the didn’t have a contact number for me although at the beginning of the call they asked me to confirm my number as security checks so obviously they did!!! I paid this policy in full over £800 and have been relying on this money and have no been left in debt with other companies as unable to pay bills because only young drivers can’t pay their refunds when due!!! WILL NOT RECOMEND THIS COMPANY TO MY ENEMIES!!!