If I could give one star I would.
Dog had cruciate ligament needing urgent surgery - paid nearly £4,000 vets fees and although contract states I'm only covered for this condition up to £2,000 I've submitted a claim, 50% is better than nothing.
They've sat on this claim for 6 weeks - sending e-mails and phone calls made no difference. Seems like they're so quick to take your monthly payments but rubbish at dealing with claims.
5 months ago
Purely Pets has a
1.5
average rating
from
157
reviews
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