Absolutely shocking insurance company been waiting 10 weeks for a small claim of £400. Customer service is diabolical. Keep asking me the same questions and claiming they never received the email reply. Now want a full 3 years vet history and any previous names my dog may have had (lol) funnily enough when I declined to renew last month they emailed me the same day saying I was late with my payment and to pay up NOW! Big red flag for this company that will try anything to avoid paying.
11 months ago
Purely Pets has a
1.3
average rating
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224
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