First ever claim for my 5 year old dog and 10 weeks later still waiting 'for it to be assessed'. It's 8 weeks since my vet sent everything to them and still no settlement. This last phone call to chase took 50 minutes for them to answer. Then told again - sorry we're a bit behind. Told me they'd make it a priority and would let me know something within 3 working days. I won't hold my breath! Definitely going to cancel. They may look great with their prices but that's no good if you have to wait forever to be sorted.
11 months ago
Purely Pets has a
1.3
average rating
from
227
reviews
