Unacceptable delays in processing claims. I have one claim outstanding for for 9 weeks now for medication that has been authorised on 4 previous occasions. Another for the unfortunate death of my beloved boy is now into its 8th week.. It seems claims are not even looked at for the first 6 weeks. Good luck calling as you will be on hold for up to an hour at times with little resolution when you do get through
7 months ago
Purely Pets has a
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224
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