????????????????????????????????PLEASE PLEASE PLEASE STAY AWAY i have sent 15 emails made 5 phone calls and each waiting at least 1 hour, this is the worst customer service i have received in a long long time. They havent got a clue. Arragant nasty tone in her voice, not helpful at all my 6 year old has better phone skills and maners. On my last attempt i called wait 1hour 45 minutes finally managed to cancel my insurance within the 14 days coolin off period so lets see if my 505quid is put in my account like promised. You save money yes but trying to contact them with make up for the savings. All she kept saying was go online go online i couldn't "go online" coz it wouldnt work, also she saix you can go online using a phone oe tablet, you can only uae a computer. When i asked her fo cancel over the phone she said she couldn't do that because you have to do it online. I then commented that it stated in the email that it says i can cancel on the phone and provided me with a number to call. She then told me the email doesnt say that, ans then when i said i would email her to show it she changed her mind and said the email was wrong and it hasnt beens updated. Yes its cheaper but pay the extra somewhere else. Fingers crossed my money is out back into my account. Good luck