ABSOLUTELY DISGUSTING, PLEASE DON'T USE THEM, AS PREVIOUS REVIEWS, THEY DON'T TAKE PAYMENTS AND WHEN YOU ACTUALLY GET THROUGH TO THEM ON THE PHONE, WHICH THE HOURS ARE BETWEEN 08.00 AND 17.00 (0845 No. 45 MINS WAIT) NOT HELPFUL, VERY RUDE, TELLING YOU THAT (EVEN THOUGH ANOTHER PAYMENT HAS BEEN ACCEPTED BY THEM) BECAUSE A PREVIOUS PAYMENT HAS NOT BEEN MADE (NOTHING TO DO WITH THE BANK MAY I POINT OUT) THE POLICY WAS CANCELLED, SO HAVE BEEN DRIVING FOR A WEEK WITH NO COVER, EVEN THOUGH NUMEROUS EMAILS HAVE BEEN SENT, WHICH IS WHAT THE MESSAGE TELLS YOU DO WHEN WAITING ON THE LINE FOR HOURS, AND ALSO FIVE MESSAGES LEFT WITH THE OUT OF HOURS TEAM, WHO ARE LIARS AS WELL, BECAUSE APPARENTLY WHEN YOU FINALLY GET THROUGH AND FIND OUT THE TRUTH, THERE'S NO RECORD OF ANY CALLS YOU MAKE OR EMAILS SENT ON YOUR FILE, AS FOR THE LAST PAYMENT ACCEPTED BY THEM (AFTER THE POLICY WAS CANCELLED) WHICH IS SUPPOSED TO BE CREDITED TO ME IN A FEW DAYS(PROBABLY ANOTHER LIE SO YOU HAVE TO PHONE AGAIN TO LINE THEIR POCKETS WITH THE 0845 TARIFF) WE,LL WAIT AND SEE....IN SHORT - PLEASE DO NOT USE THEM