Luke
Got the best price with SureThing through a comparison website then it all went wrong… They've literally made up a car accident and increased my car insurance by £200+ for the year. On top of this, they charged me £30 for not reporting this made up car accident so I'm now out of pocket £230. I've provided them with proof of my no-claims bonus along with a previous renewal letter from my previous insurers that proves that this accident never happened, yet they refuse to believe me and my previous insurers. I’ve spent 3 weeks, countless phone calls to SureThing and my previous insurers, multiple back and forth emails and I’ve got nowhere with them. If you use a comparison website and SureThing gives you the best price – avoid them. Pay a little bit more, as if they’re willing to fabricate a car accident to charge me an extra £230, they will be willing to do it to you as well.
7 years ago
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Sure Thing has a 3.5 average rating from 553 reviews

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