Absolutely disgusting treatment to an existing customer and a blatant rip off. I had to change my car insurance with Sure thing when my car gave up the ghost. I had to pay a penalty for the changes and my car insurance rocketed.. The car that i bought from a dealer was a wreck and i was ripped off. I then bought another car and changed my insurance yet again. Sure thing then charged me another penalty and my insurance more than doubled to over £319.00 for the year.(a jump from around £170.00).. I was told that i had to pay the extra or i would lose my extra years no claims bonus and so i paid up. My insurance was up for renewal 20th March 2017 so i though id stick it out until i could renew it myself with my 9 years no claims.. I then got a renewal quote from Sure thing for £349.47 which would simply roll over if i continued my insurance with them. Meanwhile i go onto go compare and get a dozen quotes (all of which are cheaper than Sure thing). The cheapest quote i get is actually from Sure thing themselves for £159.00 so i take it up of course. Insurance companies are up in arms over fraud but are blatantly ripping off customers any way. An absolute scam..