Received my new insurance proposal from sure thing after being with them a year,i noticed my no claims discount was stated incorrectly so contacted the customer service team only to be told to my astonishment a year had been taken off for a claim I had made.I have NOT made any type of claim or been involved in any kind of collision.How this has been allowed to happen is beyond me and fraudulent activity to take place using my policy and vehicle details is a breach of the data protection act.I did not receive anything stating a claim was being made on my policy and only noticed this at renewal stage.This needs to be resolved quickly as its causing my anxiety and stress.SURE THING IS THE WORST INSURANCE COMPANY IVE HAD THE MISFORTUNE TO INSURE MY CSR WITH TO ALLOW THIS KIND OF THING TO HAPPEN.......AVOID,AVOID,AVOID!!!!!!!!!