Impossible to deal with. Want to cancel policy but again. I call again today and ask if there will be any charges for this. They will not tell me . Have to wait till the next instalment comes out of the bank because they are hooked up with Close Brothers and they say that it takes 5 days for direct debit to clear. What are they on??? This outfit are a disgrace. I have been insured by them for 7 years and never made a claim.I wish I had read the reviews before I signed up. I would advise anyone looking for insurance to use anybody but them. They should be closed down. `DO NOT USE THEM `````