l have been with the policy shop for 3 years, last year my insurance was £416 with them, this year l had to ring 3 times to get the renewal quote, when i got the quote l nearly fell over, l have 11 years NCB protected they quoted me £1289, l rang and they advised that this was the best price they had, have also found out they are now run by the insurance factory now, l cancelled and asked for my proof of NCB the adviser said okay, there was no lets see if we can improve on that it seemed that they did not give a s*** about my custom, at least dick turpin wore a mask, went with direct line they quoted me £436 with less excess, AVOID, WHAT A JOKE