I have never felt the need to negative feedback to an eBay seller in 16 years of membership, but today, Gearooz have earned this dubious privilege. If Gearooz are able to make a sale, it appears all things go relatively smoothly. If you request a refund, as per your rights in the Consumer Contracts Regulations, you will soon become familiar with the constant empty promises of "I will chase this up with Accounts" and "They have told me they will do this tomorrow" given to you on a daily basis from the sales staff. You will not receive your money. You will be forced to raise dispute cases with eBay/PayPal - Looking at other negative reviews, it appears other eBay customers have had a similar experience. It seems that Gearooz have an unspoken policy of holding onto your money for as long as is possible until the eBay/Paypal guarantees force their arm. A shockingly poor overall experience.