Purchased a pioneer mixer on the 28th September 2018 which they said would be 2-3days. After 4 weeks and and constant phone calls from me, they said pioneer had lost a pallet of items... twice!?!? They kept promising it would be here by the weekend and eventually I requested a refund. 3 weeks later no show of any refund. I opened a case with PayPal and the next day a refund was issued, PayPal closed the case and gearooz cancelled the refund! Then after a phone call to gearooz they issued another refund and after a few days they cancelled it again!! Luckily PayPal were able to forcefully issue me a refund and only just got my money back today 11th December 2018!
This was not a small amount of money and was very unprofessional of gearooz to keep my money for so long! Avoid shopping there is my advice.”
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