As explained above, I was told to pay the warranty deposit and send back the phone to be fixed if the problems were not related to the minor crack in the screen that happened after all the other issues. On sending it back I was told that it was not covered under the warranty because of the crack that I had already clearly disclosed in a previous email. If they had simply told me this would be the case I would never had sent it back and at least could have gotten some money back from selling the faulty phone that they had sent me (despite claiming in the listing that it was fully tested and in full working order). So now I am without a phone, and have lost all the money spent on the phone as well as the warranty deposit and the money I had to spend sending the first faulty phone back from abroad. Absolutely unacceptable.