I ordered two aqua balls that came clearly damaged scratches all over them one arrived with a 2-inch gash which you could visibly see the bladder, I contacted geezersboxing about this matter both balls being in warranty the one with the 2 inch gash had just arrived and I just open the box and saw it immediately rang I was told to send photos I send photos of both items they said we spoken to aqua and this is normal,they sent an email to me saying that it was practically my fault as they don't know what I have been doing with them despite one being less than 10 minutes old I just literally opened the box and and seen the damage, both items were clearly used and they were not even the current generation very old stock, says on their website if products develop faults they would pay for for delivery back to them yet they're telling me to pay to have the item delivered back to them which would cost a huge amount they're basically box shifters I would avoid them like the plague buyer beware look elsewhere yeah and you will see similar reviews, I doubt most of the reviews on this site are from legitimate people please avoid this company