Went in today and spoke to Mike about replacement Miele Dishwasher. He quoted a price and said if I could find it cheaper Gerald Giles would price match. Found it cheaper on a like for like basis, inc free delivery and item was in stock. On phoning Mike back to place my order they would not match the competitors price. I was even going to pay extra for installation and disposal. So now instead of supporting a well known local company, I am forced to buy elsewhere. :-(