I received the products in a timely matter however the pants were not hemmed to the correct length. I feel the return system has a problem. I was unable to get with someone except thru email. The person made me feel like there was no way that they could commit an error. I took a picture and sent it to them and they said that was not enough. They finally sent me a return form to return the product. I pay if I was incorrect which is fine with me but why it took this long to reach this point I do not know. I have not heard back or have I received my pants back with the problem fixed.