I would have given a 5 STAR but didn't want to be rude by giving you less as I have no problem with you or the food. However, the delivery was a disaster with DPD. I advised to leave on my porch or redeliver to my daughter 5 doors away. Everything was fine with regards to notification however, I was in when they "called" but didn't hear them and they didn't call at my daughters as she and her 2 children were at home. They took the food away and delivered 5 miles up the road which wouldn't be there till the next day (not sure why as they would have had to pass the said shop to get out of Gosport. I have arthritis in my hands and a bad back. To use additional petrol in the current climate, and to carry the 15kg of food from the shop to my car, get it in the car (only small FIAT 500) drive back home, try and get it out of the car and carry it into my house, was not what I intended to do. This was a definite inconvenience and one of the reasons, I do online delivery. Usually, the driver drops it just inside my door and I can drag from there to the cupboard where I keep the dog food