I have normally raved about get set pet but recently it seems they have very little care. Firstly I understand everything is going up in price but they hiked nearly 25% increase on my subscription (even though I found it still to be cheaper everywhere else without a subscription) I still stayed with them. Then I'm waiting for my December bag of Eden and it never turned up, I gave a week thinking it's just that time of year, when I emailed them about it they said that eden have discontinued the food I order, yet not one person got in touch with me and informed me of this or offered any alternatives. When saying this wasn't great customer service they offered me 5% off my next order if I decide to order off them again. This is a joke guys! You know you can't just swap a dogs food over it has to be a gradual thing you should have warned me if you were running low. Luckily I have managed to source it elsewhere (and cheaper)