Having viewed the website before visiting the Games, I had a idea of what I wanted to purchase, but decided to wait until I was in Glasgow. When I got to the venue and went to the shop to purchase EVC ladies rugby shirt, I was disappointed to find that it was not available from the venue. A little annoyed maybe too as it was my understanding that I could buy from the venue. Not deterred, I decided to buy online when I returned home, which I did! I placed the order on the 28th July and once confirmed, I saw that 2 of the items I had ordered were out of stock presently and would be sent within 10-14 working days. Not a problem. However 15 days later I decided to chase my order as I had heard nothing. Only to be told that one of the items I had ordered ( the ladies rugby shirt, which was in stock when I ordered!) was now out of stock and were no longer going to be able to be produced. Why was this available when I ordered and as I had to wait for the Clydes and a polo shirt to be in stock, this was no longer available? The mans polo shirt which was out of stock at the time of order was also still out of stock and no longer going to be produced. The call operator just said to me, well I can refund the money for the items that aren't in stock or cancel the whole order. I do wonder if I had not chased my order, when I would have found out? So very disappointed in my experience of shopping at Glasgow 2014!