Web site was difficult and slow to navigate. you could only purchase one item at a time which incurred £4 postage charge for every item. Items were sold and credit card debited even although the item was out of stock and necessitated a refund which took equally longer. Items ( 3 miniature commemorate whiskey bottles) came in a commemorative box which had an authenticated logo and hologram, however the box was damaged before it was sent out. It was wrapped in a layer of bubble wrap which afforded not protection and put in a plastic bag. it took 14 days to arrive and because of the damage was no use as a collectable item and was returned at further expense. The 2 remaining items were cancelled because they still had not been delivered after 14 days. Very disappointed with the service would not use this company for any future purchases.