Really disappointed. Ordered quite a few 'in stock' items and a pre-order Clyde doll over a month ago and nothing received to date. Had e-mail stating some of the items were now out of stock and a line stating everything would be delivered early December due to the pre-order. When I chased they stated they were bulking the items together to save on P&P. This wasn't stated when I initially ordered, it said available items delivered in 7 days and the rest when available. Concerned that if I wait until December more items will become 'out of stock'. Complete shambles! Considering cancelling the entire order.