I have used GoCompare for a number of years without a problem. This year the best quote is from Hastings Direct. Because I wanted additional services, I followed the route to Hastings Direct website which failed. I then have treid to phone HD several times without success. Finally I got through only for HD to hang up. I then tried again using HD's direct number. After another long wait I eventually spoke to someone who asked me for the GoCompare quote number and then promptly hung up. I have failed completely to reach HD Customer Services to complain. Why do you promote this company?