When filling in information on Go Compare to get car insurance, there is no option to explain in detail the issues surrounding a minor incident. E.g. 2 cars reversing in a car park. This happened with my wife last year but the incident caused no damage, no one was injured and no one made any claims. However, my wife reported the incident last year and was duly informed she must declare it. She declared it on the Go Compare website and we were offered lots of reasonable car insurance quotes. However, after being directed to the insurers website, there wasn't an option to explain what happened and the insurers added an extra £100 or so on top of the original quote. This happened on 2 or 3 occasions with different insurers. It took around 4 and a half hours trying to obtain a quote. In the end, the online form for One Direct allowed us to complete the form in detail, however, the form with them didn't allow customers to explain their modification was merely a roof rack, this meant us phoning the company to buy the insurance instead of doing it online. Today has been a stressful experience and Go Compare doesn't look good because their site doesn't allow us to explain the detail of the motor incident, i.e. 'reversing in a car park at 1 mile per hour, no injuries, no claims made'. Go Compare also forwarded us to insurers web pages which also, by and large, didn't allow a proper explanation to be given.