The clubs arrived safely and seem to be a gift our grandson will enjoy for many years. The customer service, however, is AWFUL!! I've never written a bad review for a product, but after trying 3 times to reach someone by email and having my emails returned "undeliverable" I tried the contact form on your website....still no response to my email. I'm wondering if your company is all about the sale and nothing more. I'm hoping when it comes to "trading up" to a new set I can even reach someone to discuss this process!