I provided Good Energy with a meter reading for my gas 6 weeks ago and I still have not received a bill. I have just been on the phone with them and they are insisting on getting an accurate reading for the gas and electricity, as they are now combining the 2. I dare think how much my next bill is going to be considering the last time I had a gas bill was 6 months ago and we are still in the middle of winter. To top it up they have increased their rates on the 1st of March. I am truly ANGRY on the way they are treating me as a customer so I am now looking at moving providers asap.